A message to our customers who are impacted by SVB
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March 11, 2023
min read

A message to our customers who are impacted by SVB

A update for customers who are impacted by SVB's situation

(this message went out early Saturday morning to our customers)

Dear valued customers,

We are aware that the recent news that Silicon Valley Bank has been placed under FDIC receivership has caused severe cash flow issues among several of our clients, mainly our value add resellers and technology partners. We would like to assure you that 15rock is here to assist you.

We are willing to defer payment for any 15rock customers who were paying via Silicon Valley Bank until the situation becomes clear. To take advantage of this offer, please contact our customer support team through our contact us page. Upon verification, we will continue your current service plan while suspending payments until the cash flow issue is resolved.

To demonstrate our commitment to our customers and to mitigate the impact of the current situation on them, we have chosen a course of action that will result in a reduction in our own cashflows, which we can currently manage.

We hope this makes a difficult circumstance somewhat more manageable.


15rock Team